Contact Us
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Online Ordering Enquires If you have any queries regarding your ONLINE order please call our Online Customer Services Team on:- 0844 8116 155* Opening hours are 9am-8pm Monday to Friday, 10am - 4pm Saturdays, 10.30am - 4.30pm Sundays (all excluding bank holidays) * This is a national rate telephone number costing up to 5p per minute from landlines, subject to your provider. Calls from mobile telephones will cost significantly more, please check with your provider. Contact us by E-mail Please e-mail our ONLINE ORDERING Customer Services Team at tofs@hallmarkconsumer.co.uk We will respond to e-mail enquiries as quickly as possible, within 3 working days Please refer to our Terms Page for details of our Returns and Refunds Procedure
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Corporate/ Head Office If you want to find out more about The Original Factory Shop you can call on 01282 833 222 Or you can e-mail us: customerservices@thefactory-shop.co.uk marketing@thefactory-shop.co.uk personnel@thefactory-shop.co.uk property@thefactory-shop.co.uk Or you can write to us at: The Original Factory Shop, Orient Business Park, Billington Road, Burnley, Lancashire, BB11 5UB
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